Privacy Policy

Dream Surgical Ltd

GDPR PRIVACY NOTICE 2020

Introduction

This document refers to “personal data”

This is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR) which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.

Dream Surgical Ltd is pleased to provide the following GDPR information:

Dream Surgical Ltd  is a Data Controller under the Data Protection Act 1998. This means that we are responsible for how and why your personal information is used.

Information about us:                                                                              www.dreamsurgical.com is a site operated by Dream Surgical Ltd (“We”). We are registered in England and Wales as a limited company under company number 12106994 address: 410 Carlton Hill, Carlton, Nottingham, Nottinghamshire,NG4 1JA.

We are committed to respecting your privacy and to complying with the Data Protection Act and any other relevant privacy laws. We have provided this Privacy Policy to help you understand how we collect, use and protect your personal information.

Who we are:

Dream Surgical Ltd is multinational company operating inside and outside of the EU.

We are a manufacturer and distributor of Surgical Instruments & accessories.

Personal Data

Dream Surgical uses the information collected from you to provide quotations, make telephone contact and to email marketing or product information which we believe may be of interest to you and your business.

If you making initial contact with Dream Surgical Ltd  you consent to Dream Surgical Ltd  maintaining a marketing dialogue with you until you either “opt out” (which you can do at any stage) or we decide to desist in promoting our services. Dream Surgical also acts on behalf of its clients in the capacity of data processor.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally-identifying information like Internet Protocol (IP) addresses. Dream Surgical may also collect statistics about the behaviour of visitors to its website.

Dream Surgical Ltd will only collect the information needed so that it can provide you with a service, we will not sell or broker your data

Legitimate interests pursued by Dream Surgical Ltd  are to promote the products and services offered by Dream Surgical Ltd,, and/or to market the services and/or products offered by Dream Surgical Ltd  to existing clients and those who have signed up to receive out marketing communications.

Consent

Through agreeing to this privacy notice you are consenting to Dream Surgical Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing;

sale@dreamsurgicalco.com or

by phoning 0092-324-6962113 or writing to us.

Retention Policy

When you provide us with your personal information we will only retain it for as long as we need to, to make sure that we have dealt with all aspects of your enquiry. In practice, this means that we will keep your name and address for a minimum of 12 months if you make an enquiry or request a brochure or sample or quote.

Dream Surgical will process personal data during the duration of any contract and will continue to store only the personal data needed for six years after the contract has expired to meet any legal obligations. We delete any personal data after six years.

Data storage

Data is held in the United Kingdom using different (multiple) servers. Dream Surgical Ltd does not store personal data outside the EEA.

Your rights as a data subject

At any point whilst Dream Surgical Ltd is in possession of or processing your personal data, all data subjects, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

In the event that Dream Surgical Ltd refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.

Dream Surgical Ltd  at your request can confirm what information it holds about you and how it is processed you can request the following information:

• Identity and the contact details of the person or organisation (Dream Surgical Ltd ) that has determined how and why to process your data.
• Contact details of the data protection manager, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of Zumar Instruments Ltd or a third party such as one of its clients, information about those interests.
• The categories of personal data collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• How long the data will be stored.
• Details of your rights to correct, erase, restrict or object to such processing.
• Information about your right to withdraw consent at any time.
• How to lodge a complaint with the supervisory authority (ICO).
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if it wasn’t collected directly from you.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Dream Surgical Ltd  or its partners, you have the right to complain to Dream Surgical. If you do not get a response within 30 days you can complain to the ICO.

The details for each of these contacts are:

Attention of the Business Director;

 Dream Surgical Limited  ,  410 Carlton Hill, Carlton, NG4 1JA
Nottingham, Nottinghamshire,     sale@dreamsurgicalco.com

ICO

Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone 0092-324-6962113